DWELLO MOBILE APPLICATION

TERMS OF USE

These terms and conditions (“Terms”) (including all updates and variations) and Your acceptance of these Terms of Use for the Dwello Licensed Application (“Licensed Application”) form an agreement between Dwello App, 11617 Leapwood Pl, Austin, TX 78759 (“Dwello App,” “We,” “Us,” or “Our”) and You (“You” or “User”) (together, the “Agreement”).

By clicking “I Accept” or installing the Licensed Application on Your mobile or electronic device (“Device”), You agree to be bound by these Terms. If We update or amend these Terms, the updated version will apply to Your use of the Licensed Application.

1. The Licensed Application

1.1 Dwello is a mobile application (iOS & Android) that enables Users who wish to buy or sell a home to connect with licensed real estate agents (“Real Estate Agent Users”). Real Estate Agent Users may list their services and market to prospective clients via Dwello. (“Dwello Service.”)

1.2 Dwello is not a real estate brokerage.

1.3 Real Estate Agent Users are not employees, agents, or partners of Dwello. We make no guarantees regarding their licensure, qualifications, or performance. Any interactions or transactions between Users and Real Estate Agent Users are solely between those parties.

1.4 Dwello does not provide real estate advice or recommendations, and does not endorse any Real Estate Agent User. Users should perform due diligence and verify credentials via their state’s Real Estate Commission or equivalent.

1.5 You understand that at no point will Dwello be responsible or liable for any conduct, errors, actions, or omissions of Real Estate Agent Users.

1.6 Dwello does not guarantee results, outcomes, or specific levels of satisfaction or success.

1.7 Your use of the Licensed Application does not create any agency or fiduciary relationship between You and Dwello. Communications via Dwello are not confidential.

1.8 If Your use or intended use of the Licensed Application would bring You under specific regulated industries (e.g. HIPAA, GLBA, etc.), You should not use the Licensed Application for those purposes.

1.9 By downloading or installing the Licensed Application from Apple’s App Store or Google Play Store (the “Services”), You agree to comply with these Terms as well as the Usage Rules of those platforms.

2. License & Use

2.1 We grant You a non-exclusive, non-transferable, non-sublicensable license to install and use the Licensed Application on Devices You own or control, as permitted under these Terms and the Usage Rules of the platform.

2.2 This license also governs updates or enhancements provided by Us, unless those updates come with separate terms, in which case those new terms will apply.

2.3 The license does not permit:

  • copying, distributing, reselling, leasing, sublicensing, or altering the Licensed Application or its components;

  • reverse-engineering, decompiling or disassembling the software;

  • removing or modifying legal notices, trademarks, logos, or other proprietary content;

  • any use that violates applicable laws or regulations.

2.4 We reserve the right to enforce these restrictions, including through legal action.

2.5 You are responsible for ensuring Your use of the Licensed Application complies with applicable laws and privacy rules.

3. Updates, Modifications, and Termination

3.1 We may change, update, or remove features or functionality of the Licensed Application at any time without notice.

3.2 To maintain access, You may be required to install updates when they become available.

3.3 We may modify these Terms or the fees, or suspend, disable, or terminate the Licensed Application at our discretion, without prior notice.

3.4 If we terminate this Agreement, You must stop using the Licensed Application and remove it from Your Device.

3.5 If You disagree with updated Terms, You should cease use immediately.

4. Content & Third-Party Links

4.1 The Licensed Application may include content from third parties or links to other websites. We do not control such content and are not responsible for its accuracy or reliability.

4.2 Any third-party content is provided for Your convenience only. You should independently verify it.

4.3 We are not responsible for the privacy practices or content policies of third-party websites.

5. Intellectual Property

5.1 All intellectual property in the Licensed Application — including design, layout, text, logos, trademarks, or other proprietary materials — is owned by Dwello App or its licensors.

5.2 Nothing in this Agreement transfers any ownership rights to You.

5.3 You may not reproduce, modify, or redistribute any part of the Licensed Application unless We give You explicit permission.

6. Use at Your Own Risk; Disclaimer

6.1 The Licensed Application is provided “as is” and “as available.” We do not guarantee availability, error-free operation, or timeliness of content.

6.2 We make no warranties (express or implied) about fitness for a particular purpose, accuracy, reliability, or suitability of the Licensed Application or content thereof.

6.3 You assume all risk associated with using the Licensed Application. We are not liable for any damages (direct, indirect, incidental, consequential) arising from Your use, unless prohibited by law.

6.4 To the maximum extent permitted by law, our total liability to You will not exceed fifty US dollars (US $50.00).

7. Collection and Use of Information

7.1 We collect, store, and use Your personal information as described in our Privacy Policy:
Privacy Policy: https://www.dwello.info/privacy

7.2 We may also collect technical and usage data (device information, crashes, diagnostics) to improve the Licensed Application and provide updates.

7.3 If You provide feedback or suggestions (“Contributions”), You grant Us the right to use them for any purpose without compensation. You keep ownership of your Contributions.

8. Payments, Refunds and Cancellation

8.1 Subscriptions are billed according to the plan You selected. Payments are processed via the platform (Apple or Google), and You authorize charge to Your payment method on file.

8.2 No refunds will be issued except as required by law or by the relevant platform’s policies.

8.3 Auto-Renewing Subscriptions

  • Subscriptions renew automatically unless canceled at least 24 hours before the end of the current billing period.

  • Your iTunes or Google Play account will be charged for renewal within 24 hours prior to the end of the current period, at the rate selected for Your plan.

  • You can manage and cancel Your subscriptions at any time by going to Your Account Settings on Your device after purchase.

  • Any unused portion of a free trial period, if offered, will be forfeited when You purchase a subscription.

8.4 You may cancel Your account at any time for any reason. You agree to remove the Licensed Application from Your Devices immediately upon cancellation of Your account.

9. Dispute Resolution

9.1 If any dispute arises from or related to these Terms, You and Dwello will first try to resolve it informally.

9.2 If informal resolution fails, disputes will be resolved by binding arbitration under the rules of the American Arbitration Association. The arbitration decision is final and may be enforced in any court of competent jurisdiction.

10. General Terms

10.1 We may terminate this Agreement or Your license at any time; upon termination, You must stop using the Application.

10.2 These Terms, together with the Privacy Policy, are the entire agreement between You and Us with respect to the Licensed Application, superseding all prior agreements or communications.

10.3 You may not assign or transfer this Agreement to any other party.

10.4 If any provision of these Terms is held invalid or unenforceable, it will be severed, and the rest of the Terms will remain in effect.

10.5 These Terms are governed by the laws of the State of Texas to the extent applicable to contracts entered into and performed in that jurisdiction.